How Hospitals Can Improve Staff Productivity with Face Recognition Biometric Attendance System?

Do you believe that a face recognition biometric attendance system can solve the ongoing challenges in hospitals with staff punctuality? Staff punctuality issues can disrupt daily operations and patient care schedules in healthcare. Delays in treatment impact the quality of care provided to the patients and may cost lives. How? Lateness results in missed appointments, increased operational costs, legal issues, financial consequences, and many more.

What are the common attendance challenges faced by hospitals in KSA?

Use of inefficient manual attendance systems, varying shift schedules, and lack of real-time monitoring of attendance.The use of an AI-based attendance system improves not just patient care and the operational efficiency of the organisation but also helps avoid potential legal issues as well. For accurate automated methods of attendance tracking, an AI-based face recognition attendance system helps by reducing human errors that occur with manual systems. It also makes the hospitals address any attendance issues quickly with real-time data. This blog covers deep details on how hospitals can improve staff punctuality with facial recognition attendance.

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The Cost of Productivity drop in Healthcare

Poor staff punctuality is a serious issue, especially in hospitals. It negatively affects patient care and treatment outcomes. Though it seems simple on the surface, poor hospital staff punctuality costs big, even lives. Here are some problems resulting from that in healthcare:

• Delayed Patient Care
  Disrupted HR operations and reduced employee trust due to poor recordkeeping are serious issues when it comes to an organisation. Issues associated with records may result in poor decision-making, payroll errors, and compliance risks.
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• Rising overtime costs
  The need for overtime shifts increases to cover gaps when employees are late, which increases overall labour costs for healthcare facilities. For those facilities working within financial constraints, overtime significantly affects their budget. Inefficient use of resources is a serious issue that needs to be tackled immediately.
  
  Other employees have to work hard to compensate for the gap created by those not punctual staff. This results in employees being tired and less efficient with rising stress levels, which leads to additional overtime cycles. Also, taking overtime to compensate for lost time or undone tasks leads to inefficiencies and increased costs.
  
  For busy environments such as hospitals, implementing a card access control system in Saudi Arabia works well to ensure smooth, controlled, timely access.
• Low Staff Morale and Burnout
  When employees are repeatedly late, the burden caused by them often falls on those punctual employees, leading to increased stress and frustration, which can result in burnout. This chronic tardiness not only creates resentment among employees who are consistently on time but also causes a negative atmosphere within the team. A decline in job satisfaction is a serious issue that decreases employee engagement.
  
  If the punctuality issue is not addressed on time, then employees may feel their efforts are not being recognised. When those punctual employees cover for the late employees, it leads to heightened stress levels and increased employee turnover. To avoid such scenarios, it is important to implement a Matrix Attendance System that uses advanced technologies to ensure accurate recording of employee attendance.
• Administrative overload
  For shift management, administrative staff may need more time, especially when employees are frequently late. This includes adjusting shifts, reassigning duties, and ensuring adequate coverage, all of which leads to increased administrative workload. To follow up with late employees, management may have to spend additional time, which includes tracking reasons for delays and implementing corrective actions.
  
  In order to accommodate delays, the administrative team may have to constantly reorganise the work schedule, which may cause confusion and disruption in shift overlaps. All these take their important time away that can be utilised for other responsibilities. For those hospitals seeking a comprehensive security solution, an integrated access control system helps save time and resources with minimal effort.

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Why Facial Recognition Attendance is the Solution?

No Physical Cards or Fingerprint Scanners
Facial recognition reduces the complexity of attendance tracking by eliminating the need for physical cards or fingerprint-scanning devices, offering a simplified process. For healthcare facilities, implementing a hygienic solution can reduce the risk of contamination. With no need for physical contact, the need for expensive hardware can be reduced, which leads to lower costs for the facility. By scanning faces, check-ins will get faster and more efficient when compared to other manual systems. For high-traffic areas such as hospitals, contactless technology aligns with safety and cleanliness standards.

Instant, Contactless Check-Ins
By reducing wait time and enhancing overall efficiency, contactless check-ins that are quick allow employees or visitors to clock in or out in just a few seconds. For today's health-conscious environment, facial recognition attendance stands out as a contactless solution that reduces the risk of contamination or spreading germs. By offering a hassle-free and convenient solution for time tracking, facial recognition provides the convenience of easy check-in even from a distance. Contactless check-ins eliminate human error by ensuring that accurate data is recorded.

Eliminates Buddy Attendance
A face recognition biometric attendance system can ensure only actual employees check in, thus preventing anyone from clocking in on behalf of another person. Buddy punching happens when one employee clocks in for another, and it should be completely eliminated. A Time Attendance System can ensure working hours are accurately tracked for each individual.

Facial recognition can completely rule out buddy punching and provide greater transparency in attendance records. Here, each employee will be responsible for their check-in and check-out times. And that is exactly what a contactless biometric attendance system does by adding another level of security to the workplace.

HRMS Integration
By consolidating all employee data in a single platform, HR departments access, update, and manage employee records, reducing data duplication and errors. Hence, companies can automate the tracking of working hours, overtime, holidays, and absences, improving accuracy and reducing manual errors. Time Attendance integrated with SAP and ORACLE helps organisations to streamline HR-related operations.

The benefits are not confined to that; HRMS integration can link job postings, applicant tracking, and recruitment efforts with the overall HR system. With HRMS integration, it is possible to streamline payroll by automatically calculating salaries, taxes, bonuses, and deductions. All these can be achieved based on attendance and performance data, ensuring timely and accurate payments.

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• Late Login and Absentee Notifications
  Automated notifications reduce the need for HR when it comes to monitoring and addressing attendance issues to save time and effort. With swift follow-up and resolution, it can alert both employees and HR managers when an employee fails to log in on time. When it comes to employees, non-punctual issues can become habitual. By tracking and notifying late logins, companies can take proactive steps through better monitoring of attendance patterns. To enhance business productivity, employees should adhere to their designated work hours, and late notifications foster a sense of accountability and punctuality among employees.
• Real-Time Data for HR/Admin
  Instantly accessing up-to-date employee information such as attendance, leave requests, overtime, and performance metrics is important for faster decision-making. If there is any need to generate reports immediately, real-time data helps the HR team with attendance, payroll, and compliance. This saves abundant time compared to traditional reporting. You know how important it is to make informed decisions on staffing, shift allocation, resource planning, and employee performance, and real-time data helps with all these, making sure decisions are based on the most current information.
• Hygienic, Fast, and Error-Free!
  A major advantage of contactless technology is that check-in or check-out can be done without physical contact. This enhances hygiene in the workplace. By eliminating cards, it is possible to reduce administrative hassles and save card replacement costs by eliminating the possibility of lost, damaged, or stolen cards. Not just that, Matrix ARGO Face only requires minimal upkeep, thus lowering long-term costs achieved through its reduced maintenance. Faster processing of data is possible only when attendance data is captured in real-time, which makes HR access and process it immediately. Employees can spend less time on attendance with its fast check-ins and check-outs, thus improving overall efficiency.

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Case Study: AMAD Hospital Boosts Security and Efficiency with Matrix Solutions

AMAD Hospital, a leading multi-speciality hospital in Riyadh, Saudi Arabia, faced challenges in coordinating its operations, especially shift-based attendance across departments. Also, they faced challenges in securing sensitive areas such as ICUs, operation theatres and pharmacies. AIED SA implemented Matrix Cosmec Solutions, which has a centralised monitoring system that complies with strict regulatory and data protection standards. Matrix Time Attendance System helped AMAD Hospital with real-time attendance tracking, automated shift and roster handling, payroll integration, reduced administrative load and increased accuracy.

Access Control System with visitor management and emergency response enabled role-based access for different zones. For sensitive areas, data authentication with a face recognition biometric attendance system ensures secure access and prevents unauthorised entry, especially buddy punching. An IP surveillance network features motion detection, night vision and tamper alerts deployed at key areas of the hospital. An efficient video management system enabled easy tagging and exporting of security incidents. All the implementations revolutionised the operations of the hospital and resulted in a 40% reduction in unauthorised access incidents. Not just that, accurate attendance and payroll processing, improved safety, emergency preparedness, and stronger compliance with data protection standards are the results of Matrix solutions.

Why AIED SA is The Trusted Provider?

AIED Saudi Arabia has extensive experience working with healthcare clients in Saudi Arabia. We understand the unique challenges of the healthcare sector, including patient confidentiality, security, and adherence to the law. Our face recognition biometric attendance system integrates well with existing ERP systems and time attendance. We ensure smooth transitions and minimal disruption to daily operations for healthcare providers. We are a trusted provider of face recognition biometric attendance systems that can integrate with specialised solutions that cater to their unique needs.

AIED also provides training and continuous support, making sure it integrates well with your system. We offer industry-specific solutions to GCC countries, helping streamline staff attendance to ensure punctuality and enhanced security. Any solutions you provide should adapt to the organisation's growing needs, and our Matrix ARGO Face, connected with the Time Attendance System, easily accommodates future needs as well.

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Conclusion

Frequently Asked Questions

How does facial recognition attendance work in hospitals?

Facial recognition attendance uses advanced biometric technology to track staff attendance by scanning their facial features, ensuring accurate contactless check-ins and check-outs.

How does facial recognition attendance improve staff punctuality in the healthcare sector?

When it comes to hospital staff, timely arrivals and departures are important, and automated attendance tracking eliminates human error by reducing time spent on manual attendance systems.

Why is facial recognition attendance considered beneficial in healthcare facilities?

Minimised administrative workload, improved accuracy, increased efficiency, and enhanced hygiene with contactless check-ins make it highly beneficial in healthcare facilities.

How can facial recognition attendance reduce overtime costs in hospitals?

Late arrivals might need to be covered with overtime, and by reducing tardiness and streamlining attendance tracking, management can ensure shifts run as planned.

How can facial recognition attendance help avoid buddy punching in hospitals?

The system ensures that only the person whose face is recognised can clock in and clock out. Thus, it eliminates the possibility of another employee punching in for them.